Statuspage vs New Relic
A detailed comparison to help you choose between Statuspage and New Relic.
Quick Verdict
3.9/5
Statuspage
0 reviews
4.0/5
New Relic
0 reviews
New Relic is rated higher (4.0 vs 3.9). Atlassian's hosted status page platform: component-based status, subscriber notifications (email/Slack/Teams free; SMS/webhook paid), scheduled maintenance, Jira and Opsgenie integration. Public, private, and audience-specific pages. New Relic is a full-stack observability platform with a unique pricing model: 100GB free data ingest/month. APM, infrastructure, browser monitoring, synthetics, and logs in one platform.
Statuspage Incident communication from Atlassian | New Relic Full-stack observability — 100GB free per month | |
|---|---|---|
| Overview | ||
| Rating | 3.9 (0 reviews) | 4.0 (0 reviews)✓ |
| Pricing model | freemium | freemium |
| Starting price | Free tier available | Free tier available |
| Best for | SaaS and infrastructure teams that want a credible, component-level public status page with subscriber notifications, especially when already using Jira or Opsgenie. | Engineering teams that want APM, infrastructure, and logs in one platform with usage-based pricing and a genuinely free starting point |
| Features | ||
| IPv6 | ||
| DDoS protection | ||
| Automated backups | ||
| Snapshots | ||
| Managed option | ||
| Bare metal | ||
| GPU available | ||
| S3-compatible | ||
| Hourly billing | ||
| Free tier | ||
| Tags | ||
| Tags | free tierapi accessteam features | free tierapi accessteam features |
| Visit Statuspage → | Visit New Relic → | |
Statuspage
Pros
- + The recognized standard — the status page most users already know how to read
- + Genuinely usable free plan: 100 subscribers, 25 components, API included
- + Component subscriptions let users follow only the services they use
- + Deep Atlassian integrations: Jira, Opsgenie, Slack, Microsoft Teams
- + Three page types (public, private, audience-specific) cover customer and internal comms
Cons
- - SMS and webhook notifications gated behind the $99/mo Startup plan
- - Component subscriptions and full HTML/JS customization need the $399/mo Business plan
- - Enterprise pricing (from $1,499/mo) is steep versus newer status-page rivals
- - SSO costs extra via Atlassian Guard; Atlassian account sprawl adds friction
- - Plan-name and subscriber-count details differ between Atlassian's own pricing page and buyer's guide
New Relic
Pros
- + Best free tier in observability: 100 GB ingest/month, one full platform user, unlimited basic users, no credit card
- + No per-host, per-agent, per-container, or per-function charges — cost tracks telemetry, not fleet size
- + Published unit pricing: $0.40/GB original data, $0.60/GB Data Plus, $49 core users, $10/$99 Standard full users
- + One platform for APM, infrastructure, logs, browser/mobile, synthetics, and alerting with NRQL across all of it
- + Published support response SLAs per edition (2 business days Standard, 2-hour critical Pro, 1-hour Enterprise)
Cons
- - Pro full platform users at $349/user (annual) or $418.80 monthly make seat costs the dominant expense
- - Free tier hard-stops ingest and platform access past 100 GB until the next month or an upgrade
- - Uptime commitments are contract-defined and vacated on Standard — no availability SLA below Pro
- - Cost forecasting across ingest tiers, user types, and Advanced Compute metering takes real effort
- - SaaS-only with US/EU data residency; NRQL dashboards and alerts carry switching costs
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