IDrive vs MSP360 (CloudBerry) Backup
A detailed comparison to help you choose between IDrive and MSP360 (CloudBerry) Backup.
Quick Verdict
3.6/5
IDrive
0 reviews
4.0/5
MSP360 (CloudBerry) Backup
0 reviews
MSP360 (CloudBerry) Backup is rated higher (4.0 vs 3.6). IDrive is one of the longest-running online backup services. Supports PCs, Macs, iOS, Android, and servers. 5TB plans affordable. Snapshot retention and NAS backup support. MSP360 (formerly CloudBerry) provides backup for Windows, macOS, Linux, and VMs to any cloud storage: AWS, Azure, GCP, Wasabi, B2, and more. Used by IT service providers.
IDrive Online backup for computers, servers, and NAS | MSP360 (CloudBerry) Backup Cross-platform backup to any cloud | |
|---|---|---|
| Overview | ||
| Rating | 3.6 (0 reviews) | 4.0 (0 reviews)✓ |
| Pricing model | freemium | freemium |
| Starting price | Free tier available✓ | From $19.99/mo |
| Best for | Households and small businesses with multi-terabyte data across several devices, servers, or NAS boxes who want one pooled, affordable backup subscription | MSPs and IT departments managing mixed Windows/Linux/macOS backups across many clients and multiple cloud storage backends |
| Features | ||
| IPv6 | ||
| DDoS protection | ||
| Automated backups | ||
| Snapshots | ||
| Managed option | ||
| Bare metal | ||
| GPU available | ||
| S3-compatible | ||
| Hourly billing | ||
| Free tier | ||
| Tags | ||
| Tags | free tiermobile app | team features |
| Visit IDrive → | Visit MSP360 (CloudBerry) Backup → | |
IDrive
Pros
- + Free 10 GB tier, no credit card required
- + NAS, server (SQL/Exchange/Oracle/VMware/Hyper-V), and SaaS backup under one pooled plan
- + Very competitive per-terabyte pricing on Personal and Team plans
- + SOC 2 Type 2 certified with AES-256 encryption and optional private-key encryption
- + Archiving, snapshots, and IDrive Express cover ransomware recovery and slow-link seeding
Cons
- - Interface feels dated and takes learning before it is comfortable
- - Initial upload speeds trail faster rivals; Express is the workaround
- - No published uptime SLA or data-center locations for the core product
- - Promotional annual pricing renews at higher list rates
- - No data-residency region choice for compliance-sensitive storage
MSP360 (CloudBerry) Backup
Pros
- + Storage-agnostic: agents back up to S3, Azure, GCS, Backblaze B2, Wasabi, IDrive e2, OpenStack, local and NAS targets
- + Genuine free tier for personal use (5 TB cap) and flat per-device pricing from $19.99/yr
- + Backup depth: image-based and block-level backup, bare-metal restore, client-side encryption, Object Lock immutability
- + Breadth of coverage — Windows/macOS/Linux, SQL, Exchange, Hyper-V, VMware, Proxmox, Microsoft 365, Google Workspace
- + MSP-grade management: central web console, per-client monitoring, white-label, 24/7 support on the managed tier
Cons
- - Pricing architecture is genuinely confusing — multiple products, editions, per-edition data caps, VAT-exclusive display
- - Storage costs sit on top of the license bill and come from a separate cloud provider account in most setups
- - Support is forum-based on free and community tiers; 24/7 live support is managed-tier only
- - Edition data caps (5 TB Desktop/Free, 1 TB Server/SQL) can force surprise upgrades on large file servers
- - UI breadth means complexity — restore flows and settings take learning, and the 2021 perpetual-to-subscription shift annoyed legacy buyers
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