MSP360 (CloudBerry) Backup vs IDrive
A detailed comparison to help you choose between MSP360 (CloudBerry) Backup and IDrive.
Quick Verdict
4.0/5
MSP360 (CloudBerry) Backup
0 reviews
3.6/5
IDrive
0 reviews
MSP360 (CloudBerry) Backup is rated higher (4.0 vs 3.6). MSP360 (formerly CloudBerry) provides backup for Windows, macOS, Linux, and VMs to any cloud storage: AWS, Azure, GCP, Wasabi, B2, and more. Used by IT service providers. IDrive is one of the longest-running online backup services. Supports PCs, Macs, iOS, Android, and servers. 5TB plans affordable. Snapshot retention and NAS backup support.
MSP360 (CloudBerry) Backup Cross-platform backup to any cloud | IDrive Online backup for computers, servers, and NAS | |
|---|---|---|
| Overview | ||
| Rating | 4.0 (0 reviews)✓ | 3.6 (0 reviews) |
| Pricing model | freemium | freemium |
| Starting price | From $19.99/mo | Free tier available✓ |
| Best for | MSPs and IT departments managing mixed Windows/Linux/macOS backups across many clients and multiple cloud storage backends | Households and small businesses with multi-terabyte data across several devices, servers, or NAS boxes who want one pooled, affordable backup subscription |
| Features | ||
| IPv6 | ||
| DDoS protection | ||
| Automated backups | ||
| Snapshots | ||
| Managed option | ||
| Bare metal | ||
| GPU available | ||
| S3-compatible | ||
| Hourly billing | ||
| Free tier | ||
| Tags | ||
| Tags | team features | free tiermobile app |
| Visit MSP360 (CloudBerry) Backup → | Visit IDrive → | |
MSP360 (CloudBerry) Backup
Pros
- + Storage-agnostic: agents back up to S3, Azure, GCS, Backblaze B2, Wasabi, IDrive e2, OpenStack, local and NAS targets
- + Genuine free tier for personal use (5 TB cap) and flat per-device pricing from $19.99/yr
- + Backup depth: image-based and block-level backup, bare-metal restore, client-side encryption, Object Lock immutability
- + Breadth of coverage — Windows/macOS/Linux, SQL, Exchange, Hyper-V, VMware, Proxmox, Microsoft 365, Google Workspace
- + MSP-grade management: central web console, per-client monitoring, white-label, 24/7 support on the managed tier
Cons
- - Pricing architecture is genuinely confusing — multiple products, editions, per-edition data caps, VAT-exclusive display
- - Storage costs sit on top of the license bill and come from a separate cloud provider account in most setups
- - Support is forum-based on free and community tiers; 24/7 live support is managed-tier only
- - Edition data caps (5 TB Desktop/Free, 1 TB Server/SQL) can force surprise upgrades on large file servers
- - UI breadth means complexity — restore flows and settings take learning, and the 2021 perpetual-to-subscription shift annoyed legacy buyers
IDrive
Pros
- + Free 10 GB tier, no credit card required
- + NAS, server (SQL/Exchange/Oracle/VMware/Hyper-V), and SaaS backup under one pooled plan
- + Very competitive per-terabyte pricing on Personal and Team plans
- + SOC 2 Type 2 certified with AES-256 encryption and optional private-key encryption
- + Archiving, snapshots, and IDrive Express cover ransomware recovery and slow-link seeding
Cons
- - Interface feels dated and takes learning before it is comfortable
- - Initial upload speeds trail faster rivals; Express is the workaround
- - No published uptime SLA or data-center locations for the core product
- - Promotional annual pricing renews at higher list rates
- - No data-residency region choice for compliance-sensitive storage
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