MSP360 (CloudBerry) Backup vs Hetzner Storage Box
A detailed comparison to help you choose between MSP360 (CloudBerry) Backup and Hetzner Storage Box.
Quick Verdict
4.0/5
MSP360 (CloudBerry) Backup
0 reviews
4.1/5
Hetzner Storage Box
0 reviews
Hetzner Storage Box is rated higher (4.1 vs 4.0). MSP360 (formerly CloudBerry) provides backup for Windows, macOS, Linux, and VMs to any cloud storage: AWS, Azure, GCP, Wasabi, B2, and more. Used by IT service providers. Hetzner Storage Box is a managed online storage service offering 1 TB to 20 TB capacity with access via SFTP, SCP, rsync, Samba/CIFS, WebDAV and HTTPS, plus native BorgBackup, Restic and Rclone support. Built for developers, small businesses and content creators needing cost-effective backup and file hosting.
MSP360 (CloudBerry) Backup Cross-platform backup to any cloud | Hetzner Storage Box Affordable managed online storage with SFTP, rsync, WebDAV and Samba access | |
|---|---|---|
| Overview | ||
| Rating | 4.0 (0 reviews) | 4.1 (0 reviews)✓ |
| Pricing model | freemium | paid |
| Starting price | From $19.99/mo | From $3.2/mo✓ |
| Best for | MSPs and IT departments managing mixed Windows/Linux/macOS backups across many clients and multiple cloud storage backends | European teams and developers who need cheap, predictable backup storage or file hosting over standard file protocols, especially as a Borg/Restic target for Hetzner workloads. |
| Specifications (entry plan) | ||
| CPU cores | — | — |
| RAM | — | — |
| Storage | — | 1,024 GB |
| Bandwidth | — | — |
| SLA uptime | — | — |
| Data-center count | — | 2 |
| Features | ||
| IPv6 | ||
| DDoS protection | ||
| Automated backups | ||
| Snapshots | ✓ | |
| Managed option | ||
| Bare metal | ||
| GPU available | ||
| S3-compatible | ||
| Hourly billing | ✓ | |
| Free tier | ✓ | |
| Data-center locations | ||
| Regions | — | Falkenstein (DE)Helsinki (FI) |
| Tags | ||
| Tags | team features | eu datacentergdpr compliant |
| Visit MSP360 (CloudBerry) Backup → | Visit Hetzner Storage Box → | |
MSP360 (CloudBerry) Backup
Pros
- + Storage-agnostic: agents back up to S3, Azure, GCS, Backblaze B2, Wasabi, IDrive e2, OpenStack, local and NAS targets
- + Genuine free tier for personal use (5 TB cap) and flat per-device pricing from $19.99/yr
- + Backup depth: image-based and block-level backup, bare-metal restore, client-side encryption, Object Lock immutability
- + Breadth of coverage — Windows/macOS/Linux, SQL, Exchange, Hyper-V, VMware, Proxmox, Microsoft 365, Google Workspace
- + MSP-grade management: central web console, per-client monitoring, white-label, 24/7 support on the managed tier
Cons
- - Pricing architecture is genuinely confusing — multiple products, editions, per-edition data caps, VAT-exclusive display
- - Storage costs sit on top of the license bill and come from a separate cloud provider account in most setups
- - Support is forum-based on free and community tiers; 24/7 live support is managed-tier only
- - Edition data caps (5 TB Desktop/Free, 1 TB Server/SQL) can force surprise upgrades on large file servers
- - UI breadth means complexity — restore flows and settings take learning, and the 2021 perpetual-to-subscription shift annoyed legacy buyers
Hetzner Storage Box
Pros
- + Predictable flat pricing: 1 TB from €3.20/month up to 20 TB for €40.60/month, with hourly billing and no retrieval or request fees
- + Unlimited traffic and free transfers to Hetzner Cloud and dedicated products at the same location
- + Protocol breadth: SFTP/SCP/rsync/WebDAV/Samba plus first-class BorgBackup, Restic and Rclone support
- + 10–40 snapshots included per tier with a scheduler, 100 sub-accounts, no minimum contract, cancel immediately
- + German/Finnish storage (GDPR-friendly) on Hetzner's own ISO 27001:2022 certified infrastructure
Cons
- - No S3 API and no NFS on Hetzner's published protocol list — cloud-native tooling needs workarounds
- - Data is not mirrored to other servers: RAID plus checksums only, so snapshots are the sole built-in recovery
- - 10 concurrent connections per box and a 20 TB ceiling per box; no per-user quotas or documented encryption at rest
- - No published throughput figures and no product-level SLA or credits
- - Email support only for this product line
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