MSP360 (CloudBerry) Backup vs CrashPlan
A detailed comparison to help you choose between MSP360 (CloudBerry) Backup and CrashPlan.
Quick Verdict
4.0/5
MSP360 (CloudBerry) Backup
0 reviews
3.7/5
CrashPlan
0 reviews
MSP360 (CloudBerry) Backup is rated higher (4.0 vs 3.7). MSP360 (formerly CloudBerry) provides backup for Windows, macOS, Linux, and VMs to any cloud storage: AWS, Azure, GCP, Wasabi, B2, and more. Used by IT service providers. CrashPlan provides unlimited endpoint backup for businesses. Deploy to employee laptops and workstations centrally. No file size limits, unlimited versioning, and forensic restore capabilities.
MSP360 (CloudBerry) Backup Cross-platform backup to any cloud | CrashPlan Unlimited endpoint backup for businesses | |
|---|---|---|
| Overview | ||
| Rating | 4.0 (0 reviews)✓ | 3.7 (0 reviews) |
| Pricing model | freemium | paid |
| Starting price | From $19.99/mo | From $7.33/mo✓ |
| Best for | MSPs and IT departments managing mixed Windows/Linux/macOS backups across many clients and multiple cloud storage backends | IT departments at businesses under a few hundred employees that want centrally managed, unlimited-version endpoint backup with self-serve restore |
| Features | ||
| IPv6 | ||
| DDoS protection | ||
| Automated backups | ✓ | |
| Snapshots | ||
| Managed option | ||
| Bare metal | ||
| GPU available | ||
| S3-compatible | ||
| Hourly billing | ||
| Free tier | ✓ | |
| Data-center locations | ||
| Regions | — | CrashPlan cloud; enterprise can use Azure, AWS, Wasabi, Backblaze or their own S3 |
| Tags | ||
| Tags | team features | team features |
| Visit MSP360 (CloudBerry) Backup → | Visit CrashPlan → | |
MSP360 (CloudBerry) Backup
Pros
- + Storage-agnostic: agents back up to S3, Azure, GCS, Backblaze B2, Wasabi, IDrive e2, OpenStack, local and NAS targets
- + Genuine free tier for personal use (5 TB cap) and flat per-device pricing from $19.99/yr
- + Backup depth: image-based and block-level backup, bare-metal restore, client-side encryption, Object Lock immutability
- + Breadth of coverage — Windows/macOS/Linux, SQL, Exchange, Hyper-V, VMware, Proxmox, Microsoft 365, Google Workspace
- + MSP-grade management: central web console, per-client monitoring, white-label, 24/7 support on the managed tier
Cons
- - Pricing architecture is genuinely confusing — multiple products, editions, per-edition data caps, VAT-exclusive display
- - Storage costs sit on top of the license bill and come from a separate cloud provider account in most setups
- - Support is forum-based on free and community tiers; 24/7 live support is managed-tier only
- - Edition data caps (5 TB Desktop/Free, 1 TB Server/SQL) can force surprise upgrades on large file servers
- - UI breadth means complexity — restore flows and settings take learning, and the 2021 perpetual-to-subscription shift annoyed legacy buyers
CrashPlan
Pros
- + Endpoint backup at $7.33/user/month (annual) with unlimited cloud storage and unlimited versioning — retention length and restore count do not change the bill
- + Published small-business pricing with self-serve signup, 14-day full-function trial, and no per-server license on the enterprise tier
- + Long track record: continuous product since 2007 (ex-Code42), 900+ enterprise and 120,000+ small-business customers cited at the 2022 carve-out
- + Enterprise tier supports bring-your-own storage (Azure, AWS, Wasabi, Backblaze or your own S3) plus SSO, legal hold, immutable copies and audit logging
Cons
- - Vendor pages contradict themselves on endpoint storage ('unlimited' on the plan page vs 50 GB pooled in the pricing FAQ) — resolve before rollout
- - Cost scales per user and the governance features (SSO, legal hold, immutable copies, dedicated CSM) sit above the 250-user / quote-only line
- - No personal plan, no free tier, no published uptime SLA, and endpoint deleted-file retention caps at 90 days
- - Server tier's 250 GB pooled storage with $90/year per 250 GB add-ons is stepped pricing that grows quietly with data volume
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