MSP360 (CloudBerry) Backup vs Arq Backup
A detailed comparison to help you choose between MSP360 (CloudBerry) Backup and Arq Backup.
Quick Verdict
4.0/5
MSP360 (CloudBerry) Backup
0 reviews
4.0/5
Arq Backup
0 reviews
Both MSP360 (CloudBerry) Backup and Arq Backup are equally rated at 4.0/5. MSP360 (formerly CloudBerry) provides backup for Windows, macOS, Linux, and VMs to any cloud storage: AWS, Azure, GCP, Wasabi, B2, and more. Used by IT service providers. Arq Backup sends encrypted backups to your own S3, B2, Wasabi, or Google Drive. No subscription to Arq cloud — you own the destination. One-time purchase for macOS and Windows.
MSP360 (CloudBerry) Backup Cross-platform backup to any cloud | Arq Backup Mac and Windows backup to your own cloud | |
|---|---|---|
| Overview | ||
| Rating | 4.0 (0 reviews) | 4.0 (0 reviews) |
| Pricing model | freemium | one-time purchase + optional subscription (Arq Premium is subscription) |
| Starting price | From $19.99/mo✓ | From $59.99/mo |
| Best for | MSPs and IT departments managing mixed Windows/Linux/macOS backups across many clients and multiple cloud storage backends | Mac and Windows users who want a one-time-purchase backup app sending encrypted, versioned backups to their own cloud or NAS storage |
| Features | ||
| IPv6 | ||
| DDoS protection | ||
| Automated backups | ||
| Snapshots | ||
| Managed option | ||
| Bare metal | ||
| GPU available | ||
| S3-compatible | ||
| Hourly billing | ||
| Free tier | ✓ | |
| Tags | ||
| Tags | team features | encryptedself hosted |
| Visit MSP360 (CloudBerry) Backup → | Visit Arq Backup → | |
MSP360 (CloudBerry) Backup
Pros
- + Storage-agnostic: agents back up to S3, Azure, GCS, Backblaze B2, Wasabi, IDrive e2, OpenStack, local and NAS targets
- + Genuine free tier for personal use (5 TB cap) and flat per-device pricing from $19.99/yr
- + Backup depth: image-based and block-level backup, bare-metal restore, client-side encryption, Object Lock immutability
- + Breadth of coverage — Windows/macOS/Linux, SQL, Exchange, Hyper-V, VMware, Proxmox, Microsoft 365, Google Workspace
- + MSP-grade management: central web console, per-client monitoring, white-label, 24/7 support on the managed tier
Cons
- - Pricing architecture is genuinely confusing — multiple products, editions, per-edition data caps, VAT-exclusive display
- - Storage costs sit on top of the license bill and come from a separate cloud provider account in most setups
- - Support is forum-based on free and community tiers; 24/7 live support is managed-tier only
- - Edition data caps (5 TB Desktop/Free, 1 TB Server/SQL) can force surprise upgrades on large file servers
- - UI breadth means complexity — restore flows and settings take learning, and the 2021 perpetual-to-subscription shift annoyed legacy buyers
Arq Backup
Pros
- + One-time $59.99 per-computer license with an optional, genuinely optional updates subscription
- + Backs up to storage you own — S3, B2, Wasabi, Google Drive, SFTP, NAS and other S3-compatible targets
- + End-to-end encryption with keys that never leave your machine
- + Open, documented backup format — restores do not depend on the vendor existing
Cons
- - macOS and Windows desktops only — no Linux or server agent
- - Destination storage, request and egress costs are separate and ongoing
- - File backup only: no disk imaging or bare-metal recovery
- - Small-company support with no published SLA
Stay in the loop
Get weekly updates on the best new hosting and infrastructure providers, deals, and comparisons.
No spam. Unsubscribe anytime.