GigaPros

What GigaPros actually is

GigaPros is a small American hosting company that launched from Los Angeles in 2008 and has stayed independent and unfunded since. It sells the classic hosting ladder — shared hosting, reseller hosting, cloud hosting, VPS, and fully managed dedicated servers — out of data centers in Dallas, Chicago, and Denver, with additional server locations in Germany, France, the UK, Canada, and Singapore listed for its server products. The company runs CentOS Linux across its fleet, owns its own network equipment, and makes a point of its zero-overselling policy: resources you pay for are resources you get, and accounts that exceed their quota are billed for the overage rather than suspended.

The shared hosting product is what most buyers land on, and it comes in two tiers. Personal is $10 per month: 25 GB of HDD storage, 250 GB of monthly bandwidth, up to 100 add-on domains, 100 MySQL databases, 1,000 email accounts, cPanel, daily backups, and free shared SSL. Business is $25 per month and changes three things: SSD storage instead of HDD, a fault-tolerant cloud platform, and a higher uptime commitment. Both plans run LiteSpeed (their knowledge base discusses LiteSpeed-specific configuration directly), with CDN acceleration, Softaculous one-click installs for 350+ apps, a site builder with a large template library, SSH access, cron jobs, and remote MySQL.

The marketing on the site is loud — claims like "600% faster than a traditional hard drive" for SSDs and "200% faster" from the CDN are the kind of numbers we discount heavily. What we take seriously instead: the plan tables are specific, the SLA is written down with a defined credit, and the company has been in business for close to two decades without a funding round or an acquisition forcing a pricing reset.

Pricing: what you really pay

Entry pricing across the product line, as published: shared hosting $10–$25 per month, VPS $20–$160, dedicated servers from $39 (an Intel Atom C2350 with 4 GB RAM, 1 TB SATA, and unmetered 100 Mbps bandwidth in Europe; higher tiers run up to $249 for an E5-1650v3 with 256 GB RAM), cloud hosting $65–$480, and reseller hosting $30–$60. Server products carry promotional pricing — the dedicated page advertises a 25% flash-sale coupon — and prepayment discounts run 5% at three months up to 25% at 24 months, with a free domain registration, private nameservers, a dedicated IP, and an SSL certificate thrown in on 12- or 24-month terms.

Overage billing is the model's most interesting design choice. Personal-plan extras are billed at $0.50 per GB of disk and $0.05 per GB of bandwidth beyond the 25 GB / 250 GB quota; Business-plan overage is $1.00 and $0.10 per GB. Your site is never suspended for hitting a quota — traffic keeps flowing and you get billed. We like the policy's honesty (a suspended site at 3 a.m. is worse than a small invoice), but it does mean a traffic spike is a bill event, and the per-GB rates are steep by object-storage standards. Set a budget alert on your own side.

The refund policy is genuinely generous by industry standards: full refund within the first 30 days, and pro-rated refund after that, "no questions asked." Support carries a stated one-hour first-response guarantee on tickets, from a human, 24/7, with a US phone number.

One correction to our own database above: we carried an "Ultra-fast SSD shared hosting from $3.95/month" tagline and a €4 starter price. We cannot find any current $3.95 plan — the cheapest shared plan we can verify is Personal at $10 per month — and we've updated the entry price accordingly.

Performance & infrastructure

The hardware story is conventional and solid for the price. Shared plans sit on Intel Xeon machines; Business shared plans and the cloud products use SSD storage and mirrored infrastructure, which is what backs the 99.99% commitment on those tiers. Dedicated servers list real CPU models and thread counts in the comparison table — a transparency practice we always like — and include full root access, free migration, free OS reinstalls, and fully managed support. Provisioning is quoted at up to 48 hours with an average of six.

The SLA is written, not marketing: 99.9% monthly uptime for Personal hosting, 99.99% for Business, with credits of one day of free hosting per hour of downtime. For comparison, plenty of hosts at this price point publish a number with no credit mechanism at all. Note that 99.9% still permits about 43 minutes of downtime a month; if uptime is business-critical, the Business tier's 99.99% is the one with teeth.

Data-center facts: three US facilities in Dallas, Chicago, and Denver with redundant Cisco distribution switches, UPS with battery cabinets, diesel generators, precision cooling, and biometric access control per the company's own description. Third-party listings add Germany, France, London, Canada, and Singapore as server locations; we've listed those as options but haven't independently confirmed GigaPros-operated facilities there. Network is described as Tier-1 bandwidth with a 99.99% network uptime guarantee.

On the software side, cPanel is the control panel, LiteSpeed the web server, and the "Hacker Guard" system is a real-time threat detection and intrusion prevention layer included with shared plans. The CDN integration is what provides both the acceleration and, in the company's description, a layer of DDoS protection — we'd treat that as baseline CDN-level mitigation rather than a dedicated anti-DDoS product.

Where it falls short

Scale and reputation are the honest concerns. GigaPros is a small operator — roughly a handful of staff per company registries — and that cuts both ways. On the plus side, customers report that they matter to the company and tickets get human attention. On the minus side, there is no large community, few independent benchmarks, and third-party review coverage is thin; WebsitePlanet scores it 4.1, while our own listing carries a higher community rating. When something exotic breaks, you are depending on that small team being right.

Second: the shared plans are resource-modest. 25 GB of storage and 250 GB of bandwidth for $10–$25 a month is not generous next to hosts that bundle far more at the same price — the value proposition rests on the zero-overselling policy, the managed support, and the SLA rather than on raw quota. The Personal plan's HDD storage also feels dated when SSD is the norm elsewhere.

Third: the website oversells features with unverifiable multipliers and contains occasional copy errors and anachronisms ("CentOS Linux" fleet references, Apache-only features discussed in the knowledge base). None of that makes the hosting bad; it does make the site a poor guide to what you're buying, and it's why we verified prices against plan tables rather than headlines.

Finally, the overage rates. $0.50–$1.00 per GB of disk and $0.05–$0.10 per GB of bandwidth are punitive compared with metered cloud storage, so the "never suspended" promise comes with a real bill attached if you misjudge usage.

Who should pick this

Our pick for WordPress and small-business site owners who value managed support and a written SLA over raw quota, and who specifically want LiteSpeed and cPanel without an oversold environment. The Business tier is the one we'd put a revenue-generating site on — the 99.99% commitment and SSD/cloud platform justify the $25. It also suits buyers who want US or EU server placement with a small, reachable vendor rather than a faceless platform: there is a phone number and a one-hour response guarantee.

The dedicated-server line is worth a look for managed-server shoppers on a budget — fully managed boxes from $39 with unmetered bandwidth on the entry tier are competitive in /category/shared-hosting terms, though the CPUs on the cheapest configs are old.

Skip it if you need large storage or transfer quotas cheaply, if you want a big ecosystem and community, or if independent performance data is a procurement requirement for you. For modern infrastructure rather than classic shared hosting, our /benchmarks comparisons point elsewhere.

Key takeaways

• Independent US host since 2008 (Los Angeles), unfunded, small team; data centers in Dallas, Chicago, Denver plus listed EU/Canada/Singapore options
• Shared hosting: Personal $10/month (25 GB HDD, 250 GB bandwidth) and Business $25/month (SSD, cloud platform, 99.99% SLA)
• Written uptime SLA with real credits — one day of free hosting per hour of downtime — which many budget hosts don't offer
• Zero-overselling policy with overage billing ($0.50–$1.00/GB disk, $0.05–$0.10/GB bandwidth) instead of suspension
• LiteSpeed, cPanel, Softaculous, daily backups, and managed 24/7 support with a one-hour first-response guarantee
• Our earlier "$3.95/month" tagline could not be verified; current entry price is $10/month — small vendor with thin independent testing, so buy the monthly term first

Sources

• https://www.gigapros.com/portal/web-hosting/
• https://www.gigapros.com/portal/ecommerce-hosting/
• https://www.gigapros.com/portal/dedicated-servers/
• https://www.gigapros.com/portal/php-hosting/
• https://www.gigapros.com/portal/reseller-hosting/
• https://www.websiteplanet.com/web-hosting/gigapros/
• https://platform.tracxn.com/a/d/company/5319b28ee4b0f7e165fe7785/gigapros