SigNoz vs New Relic
A detailed comparison to help you choose between SigNoz and New Relic.
Quick Verdict
4.0/5
SigNoz
0 reviews
4.0/5
New Relic
0 reviews
Both SigNoz and New Relic are equally rated at 4.0/5. SigNoz is a full-stack open source observability platform — metrics, traces, and logs in one. Datadog alternative you can self-host. Uses ClickHouse for efficient storage. New Relic is a full-stack observability platform with a unique pricing model: 100GB free data ingest/month. APM, infrastructure, browser monitoring, synthetics, and logs in one platform.
SigNoz Open-source observability platform for logs, metrics, and traces | New Relic Full-stack observability — 100GB free per month | |
|---|---|---|
| Overview | ||
| Rating | 4.0 (0 reviews) | 4.0 (0 reviews) |
| Pricing model | freemium | freemium |
| Starting price | Free tier available | Free tier available |
| Best for | Engineering teams priced out of Datadog or New Relic that want OpenTelemetry-native logs, metrics and traces with computable usage-based costs and US/EU/India data residency. | Engineering teams that want APM, infrastructure, and logs in one platform with usage-based pricing and a genuinely free starting point |
| Features | ||
| IPv6 | ||
| DDoS protection | ||
| Automated backups | ||
| Snapshots | ||
| Managed option | ||
| Bare metal | ||
| GPU available | ||
| S3-compatible | ||
| Hourly billing | ||
| Free tier | ||
| Data-center locations | ||
| Regions | United States, European Union, India (SigNoz Cloud regions) | — |
| Tags | ||
| Tags | free tieropen sourceself hostableapi access | free tierapi accessteam features |
| Visit SigNoz → | Visit New Relic → | |
SigNoz
Pros
- + Usage-based pricing with published per-unit rates ($0.30/GB logs and traces, $0.10/mn metric samples) and no per-user or per-host billing
- + OpenTelemetry-native: no proprietary SDKs, so instrumentation does not lock you in
- + Logs, metrics, traces, APM, exceptions and alerts correlated in one ClickHouse-backed product
- + Self-hostable open-source community edition plus cloud regions in the US, EU and India with SOC2 Type II and HIPAA compliance
- + Worked pricing examples and a bill calculator published — costs are computable before you commit
Cons
- - No published uptime SLA below the Enterprise tier (from $4,000/month)
- - Self-hosted community edition makes storage, scaling, upgrades and backups your operational problem
- - Usage bills move with retention choices and noisy telemetry; the $49 entry tier shows a struck-through $199 base price
- - Narrower turnkey integration ecosystem than Datadog; RBAC is beta and audit logs/multi-tenancy are roadmap items
- - Migration tooling and dedicated Slack support are gated at spends above $999/month
New Relic
Pros
- + Best free tier in observability: 100 GB ingest/month, one full platform user, unlimited basic users, no credit card
- + No per-host, per-agent, per-container, or per-function charges — cost tracks telemetry, not fleet size
- + Published unit pricing: $0.40/GB original data, $0.60/GB Data Plus, $49 core users, $10/$99 Standard full users
- + One platform for APM, infrastructure, logs, browser/mobile, synthetics, and alerting with NRQL across all of it
- + Published support response SLAs per edition (2 business days Standard, 2-hour critical Pro, 1-hour Enterprise)
Cons
- - Pro full platform users at $349/user (annual) or $418.80 monthly make seat costs the dominant expense
- - Free tier hard-stops ingest and platform access past 100 GB until the next month or an upgrade
- - Uptime commitments are contract-defined and vacated on Standard — no availability SLA below Pro
- - Cost forecasting across ingest tiers, user types, and Advanced Compute metering takes real effort
- - SaaS-only with US/EU data residency; NRQL dashboards and alerts carry switching costs
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