PagerDuty vs SigNoz
A detailed comparison to help you choose between PagerDuty and SigNoz.
Quick Verdict
3.7/5
PagerDuty
0 reviews
4.0/5
SigNoz
0 reviews
SigNoz is rated higher (4.0 vs 3.7). roughly 15,000 paid customers as of fiscal year-end January 2025, including 849 with over $100K ARR SigNoz is a full-stack open source observability platform — metrics, traces, and logs in one. Datadog alternative you can self-host. Uses ClickHouse for efficient storage.
PagerDuty Incident management and on-call scheduling platform | SigNoz Open-source observability platform for logs, metrics, and traces | |
|---|---|---|
| Overview | ||
| Rating | 3.7 (0 reviews) | 4.0 (0 reviews)✓ |
| Pricing model | freemium | freemium |
| Starting price | Free tier available | Free tier available |
| Best for | Engineering organizations where on-call reliability is critical and budget allows per-seat pricing; small teams under 5 users on the free plan. | Engineering teams priced out of Datadog or New Relic that want OpenTelemetry-native logs, metrics and traces with computable usage-based costs and US/EU/India data residency. |
| Features | ||
| IPv6 | ||
| DDoS protection | ||
| Automated backups | ||
| Snapshots | ||
| Managed option | ||
| Bare metal | ||
| GPU available | ||
| S3-compatible | ||
| Hourly billing | ||
| Free tier | ||
| Data-center locations | ||
| Regions | — | United States, European Union, India (SigNoz Cloud regions) |
| Tags | ||
| Tags | free tiermobile appapi accessteam features | free tieropen sourceself hostableapi access |
| Visit PagerDuty → | Visit SigNoz → | |
PagerDuty
Pros
- + Free plan for up to 5 users with real escalation policies and unlimited push/email
- + Most battle-tested notification and escalation machinery in the category
- + Published SLA with concrete notification-delivery commitments and credits
- + US and EU service regions on AWS with region selection at signup
- + Deep integration catalog and mature mobile apps
Cons
- - Per-seat pricing gets expensive fast; 6th user flips the whole account to paid
- - SLA is 99.9% notification delivery — competitors contract at 99.99%
- - Platform grown by acquisition; multiple surfaces, limits and fine print
- - SLA excludes free plan; no APAC service region
SigNoz
Pros
- + Usage-based pricing with published per-unit rates ($0.30/GB logs and traces, $0.10/mn metric samples) and no per-user or per-host billing
- + OpenTelemetry-native: no proprietary SDKs, so instrumentation does not lock you in
- + Logs, metrics, traces, APM, exceptions and alerts correlated in one ClickHouse-backed product
- + Self-hostable open-source community edition plus cloud regions in the US, EU and India with SOC2 Type II and HIPAA compliance
- + Worked pricing examples and a bill calculator published — costs are computable before you commit
Cons
- - No published uptime SLA below the Enterprise tier (from $4,000/month)
- - Self-hosted community edition makes storage, scaling, upgrades and backups your operational problem
- - Usage bills move with retention choices and noisy telemetry; the $49 entry tier shows a struck-through $199 base price
- - Narrower turnkey integration ecosystem than Datadog; RBAC is beta and audit logs/multi-tenancy are roadmap items
- - Migration tooling and dedicated Slack support are gated at spends above $999/month
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