New Relic vs Better Stack (Uptime)
A detailed comparison to help you choose between New Relic and Better Stack (Uptime).
Quick Verdict
4.0/5
New Relic
0 reviews
4.0/5
Better Stack (Uptime)
0 reviews
Both New Relic and Better Stack (Uptime) are equally rated at 4.0/5. New Relic is a full-stack observability platform with a unique pricing model: 100GB free data ingest/month. APM, infrastructure, browser monitoring, synthetics, and logs in one platform. Better Stack Uptime monitors your servers and websites for downtime, sends alerts through multiple channels, and automates incident response workflows. Built for DevOps teams and SaaS companies.
New Relic Full-stack observability — 100GB free per month | Better Stack (Uptime) Uptime monitoring with incident response automation | |
|---|---|---|
| Overview | ||
| Rating | 4.0 (0 reviews) | 4.0 (0 reviews) |
| Pricing model | freemium | freemium |
| Starting price | Free tier available✓ | From $29/mo |
| Best for | Engineering teams that want APM, infrastructure, and logs in one platform with usage-based pricing and a genuinely free starting point | Small-to-medium SaaS teams and solo operators who want uptime checks, on-call paging, and a customer-facing status page in one reasonably priced product. |
| Features | ||
| IPv6 | ||
| DDoS protection | ||
| Automated backups | ||
| Snapshots | ||
| Managed option | ||
| Bare metal | ||
| GPU available | ||
| S3-compatible | ||
| Hourly billing | ||
| Free tier | ||
| Data-center locations | ||
| Regions | — | Global |
| Tags | ||
| Tags | free tierapi accessteam features | free tierapi access |
| Visit New Relic → | Visit Better Stack (Uptime) → | |
New Relic
Pros
- + Best free tier in observability: 100 GB ingest/month, one full platform user, unlimited basic users, no credit card
- + No per-host, per-agent, per-container, or per-function charges — cost tracks telemetry, not fleet size
- + Published unit pricing: $0.40/GB original data, $0.60/GB Data Plus, $49 core users, $10/$99 Standard full users
- + One platform for APM, infrastructure, logs, browser/mobile, synthetics, and alerting with NRQL across all of it
- + Published support response SLAs per edition (2 business days Standard, 2-hour critical Pro, 1-hour Enterprise)
Cons
- - Pro full platform users at $349/user (annual) or $418.80 monthly make seat costs the dominant expense
- - Free tier hard-stops ingest and platform access past 100 GB until the next month or an upgrade
- - Uptime commitments are contract-defined and vacated on Standard — no availability SLA below Pro
- - Cost forecasting across ingest tiers, user types, and Advanced Compute metering takes real effort
- - SaaS-only with US/EU data residency; NRQL dashboards and alerts carry switching costs
Better Stack (Uptime)
Pros
- + Real free tier: 10 monitors, 10 heartbeats, one status page, 3-minute checks
- + Per-responder pricing with unlimited phone/SMS alerts and unlimited non-paged team members
- + Multi-location verification before alerts; error screenshots, traceroute/MTR, second-by-second timelines
- + Status pages, on-call rotations, escalation policies, and Slack-native incident handling in one product
- + Playwright transaction monitoring and broad integrations (PagerDuty, Grafana, Prometheus, cloud watchers)
Cons
- - No published SLA for the monitoring service itself and no public probe-location list
- - Per-responder pricing gets expensive for large on-call rotations
- - Free-tier checks are 3-minute intervals; 30-second checks require paid plans
- - Telemetry meters (logs, metrics, RUM, exceptions) can drive the bill well beyond the monitoring baseline
- - Product surface has grown into full observability, adding pricing complexity
Stay in the loop
Get weekly updates on the best new hosting and infrastructure providers, deals, and comparisons.
No spam. Unsubscribe anytime.