HostGator vs Krystal
A detailed comparison to help you choose between HostGator and Krystal.
Quick Verdict
3.2/5
HostGator
0 reviews
4.0/5
Krystal
0 reviews
Krystal is rated higher (4.0 vs 3.2). HostGator is one of the largest US web hosts, operating since 2002. Shared, VPS, and dedicated hosting with 99.9% uptime guarantee and 24/7 support via chat and phone. Part of Newfold Digital. Krystal is a UK hosting company running entirely on renewable energy. Shared, VPS, and reseller hosting. UK-focused with strong ethics, GDPR compliance, and Reforestation pledge per signup.
HostGator Web hosting from $2.75/month — established since 2002 | Krystal UK hosting powered by 100% renewable energy | |
|---|---|---|
| Overview | ||
| Rating | 3.2 (0 reviews) | 4.0 (0 reviews)✓ |
| Pricing model | paid | paid |
| Starting price | From $3.75/mo✓ | From $7/mo |
| Best for | US small businesses and beginners who want a well-known host with 24/7 phone support, cPanel, and a free first-year domain | UK and EU businesses, charities, agencies and resellers who want transparent resource allocations, real UK support and verifiable green credentials, plus a UK-anchored cloud with S3-compatible storage |
| Specifications (entry plan) | ||
| CPU cores | — | 1 vCPU |
| RAM | — | 2 GB |
| Storage | 10 GB | 10 GB |
| Bandwidth | — | — |
| SLA uptime | 99.9% | 99.99%✓ |
| Data-center count | — | 3 |
| €/vCPU/mo | — | €7.00 |
| €/GB RAM/mo | — | €3.50 |
| Features | ||
| IPv6 | ||
| DDoS protection | ✓ | |
| Automated backups | ✓ | |
| Snapshots | ✓ | |
| Managed option | ||
| Bare metal | ||
| GPU available | ||
| S3-compatible | ||
| Hourly billing | ✓ | |
| Free tier | ||
| Data-center locations | ||
| Regions | Provo UT, Atlanta GA, Houston TX (US only) | London, United KingdomAmsterdam, NetherlandsNew York, United States |
| Tags | ||
| Tags | us datacenterwindows available | eu datacentergdpr compliant |
| Visit HostGator → | Visit Krystal → | |
HostGator
Pros
- + 24/7 support by phone and chat — rare at this price tier
- + Public status page with rolling uptime stats and full incident history
- + Official help center publishes regular renewal rates, not just promo prices
- + Established since 2002 with two decades of shared-hosting operations
- + Free first-year domain and free SSL on 12-month-plus plans
Cons
- - Renewal cliff: Hatchling renews at $10.99/mo after a $3.75/mo first term (+193%)
- - No included backups — CodeGuard is a paid add-on; dedicated plans get no weekly backups
- - US-only data centers with no customer choice of location
- - Shared plans capped at 25% of server resources despite unmetered bandwidth advertising
- - Newfold Digital ownership: add-on-heavy checkout and support quality that varies at scale
Krystal
Pros
- + Shared plans publish real CPU and RAM allocations — rare at this price
- + Concrete SLA: 100% network availability with service credits, 99.99% cloud uptime target
- + Verified sustainability: B Corp, 1% for the Planet, ISO 27001, renewable-powered data centres
- + UK-based support with phone access and a 60-day money-back guarantee
- + Krystal Cloud adds per-second VMs, S3-compatible storage and T4/L4 GPUs in London, Amsterdam and New York
Cons
- - Priced well above budget shared hosts for comparable raw resources
- - UK-centred: shared hosting is London-only, no APAC regions
- - 24/7 emergency phone support only on the pricier plans
- - Inconsistent DDoS figures (4,000Gbps vs 2.0 Tbps) across its own pages
- - Unlimited storage and bandwidth are bounded by inode limits and fair use
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