Graylog vs New Relic
A detailed comparison to help you choose between Graylog and New Relic.
Quick Verdict
3.4/5
Graylog
0 reviews
4.0/5
New Relic
0 reviews
New Relic is rated higher (4.0 vs 3.4). Graylog is an open source log management platform. Centralized log collection, search, and alerting. Used by enterprises self-hosting their logging infrastructure. Commercial cloud option available. New Relic is a full-stack observability platform with a unique pricing model: 100GB free data ingest/month. APM, infrastructure, browser monitoring, synthetics, and logs in one platform.
Graylog Centralized log management and analysis for infrastructure teams | New Relic Full-stack observability — 100GB free per month | |
|---|---|---|
| Overview | ||
| Rating | 3.4 (0 reviews) | 4.0 (0 reviews)✓ |
| Pricing model | freemium | freemium |
| Starting price | Free tier available | Free tier available |
| Best for | Ops-capable infrastructure and security teams wanting centralized log analysis and SIEM without per-GB licensing | Engineering teams that want APM, infrastructure, and logs in one platform with usage-based pricing and a genuinely free starting point |
| Features | ||
| IPv6 | ||
| DDoS protection | ||
| Automated backups | ||
| Snapshots | ||
| Managed option | ||
| Bare metal | ||
| GPU available | ||
| S3-compatible | ||
| Hourly billing | ||
| Free tier | ||
| Tags | ||
| Tags | free tieropen sourceself hostableapi access | free tierapi accessteam features |
| Visit Graylog → | Visit New Relic → | |
Graylog
Pros
- + Graylog Open is free with no volume restrictions — self-hosted logging without per-GB billing
- + Full data ownership and residency control; runs on your own hardware or private cloud
- + Long track record (project since 2009) with active community and solid documentation
- + Commercial editions let you stay on the same deployment as you grow into SIEM use cases
Cons
- - SSPL license is source-available, not OSI open source — restricts offering it as a service
- - Enterprise/Security/Cloud pricing is quote-based with no public calculator
- - Self-hosting carries real operational load: OpenSearch/Data Node, MongoDB, index and retention management
- - Audit logging and SIEM content sit in paid editions, not Open
New Relic
Pros
- + Best free tier in observability: 100 GB ingest/month, one full platform user, unlimited basic users, no credit card
- + No per-host, per-agent, per-container, or per-function charges — cost tracks telemetry, not fleet size
- + Published unit pricing: $0.40/GB original data, $0.60/GB Data Plus, $49 core users, $10/$99 Standard full users
- + One platform for APM, infrastructure, logs, browser/mobile, synthetics, and alerting with NRQL across all of it
- + Published support response SLAs per edition (2 business days Standard, 2-hour critical Pro, 1-hour Enterprise)
Cons
- - Pro full platform users at $349/user (annual) or $418.80 monthly make seat costs the dominant expense
- - Free tier hard-stops ingest and platform access past 100 GB until the next month or an upgrade
- - Uptime commitments are contract-defined and vacated on Standard — no availability SLA below Pro
- - Cost forecasting across ingest tiers, user types, and Advanced Compute metering takes real effort
- - SaaS-only with US/EU data residency; NRQL dashboards and alerts carry switching costs
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