Dynatrace vs New Relic
A detailed comparison to help you choose between Dynatrace and New Relic.
Quick Verdict
3.8/5
Dynatrace
0 reviews
4.0/5
New Relic
0 reviews
New Relic is rated higher (4.0 vs 3.8). Dynatrace uses Davis AI to automatically detect problems, root causes, and dependencies across your full technology stack. Full-stack observability with minimal manual configuration. New Relic is a full-stack observability platform with a unique pricing model: 100GB free data ingest/month. APM, infrastructure, browser monitoring, synthetics, and logs in one platform.
Dynatrace AI-powered observability and AIOps platform | New Relic Full-stack observability — 100GB free per month | |
|---|---|---|
| Overview | ||
| Rating | 3.8 (0 reviews) | 4.0 (0 reviews)✓ |
| Pricing model | paid | freemium |
| Starting price | From $7/mo | Free tier available✓ |
| Best for | Large enterprise teams wanting AI-driven automatic problem detection across their entire technology stack, where incident cost justifies platform spend | Engineering teams that want APM, infrastructure, and logs in one platform with usage-based pricing and a genuinely free starting point |
| Features | ||
| IPv6 | ✓ | |
| DDoS protection | ✓ | |
| Automated backups | ✓ | |
| Snapshots | ✓ | |
| Managed option | ||
| Bare metal | ||
| GPU available | ||
| S3-compatible | ||
| Hourly billing | ✓ | |
| Free tier | ✓ | |
| Tags | ||
| Tags | api accessteam featuressso | free tierapi accessteam features |
| Visit Dynatrace → | Visit New Relic → | |
Dynatrace
Pros
- + Davis causal AI and OneAgent auto-discovery replace manual alert wiring with root-cause answers
- + Single platform for APM, infrastructure, logs, RUM, synthetics and runtime security
- + Published rate card with no per-seat fees and no overage premiums on DPS commitments
- + Deep compliance packaging (ISO 27001, SOC 2 Type II, FedRAMP Moderate, HIPAA) and unlimited seats
- + 900+ supported technologies, OpenTelemetry ingest, hybrid and mainframe coverage
Cons
- - Expensive: annual commitment required, bills scale with host memory (4 GiB floor)
- - No permanent free plan (15-day trial) and no month-to-month option
- - Capability sprawl means many meters to forecast; renewal conversations get complex
- - SaaS-only — no self-hosted deployment for strict data-residency or air-gapped environments
New Relic
Pros
- + Best free tier in observability: 100 GB ingest/month, one full platform user, unlimited basic users, no credit card
- + No per-host, per-agent, per-container, or per-function charges — cost tracks telemetry, not fleet size
- + Published unit pricing: $0.40/GB original data, $0.60/GB Data Plus, $49 core users, $10/$99 Standard full users
- + One platform for APM, infrastructure, logs, browser/mobile, synthetics, and alerting with NRQL across all of it
- + Published support response SLAs per edition (2 business days Standard, 2-hour critical Pro, 1-hour Enterprise)
Cons
- - Pro full platform users at $349/user (annual) or $418.80 monthly make seat costs the dominant expense
- - Free tier hard-stops ingest and platform access past 100 GB until the next month or an upgrade
- - Uptime commitments are contract-defined and vacated on Standard — no availability SLA below Pro
- - Cost forecasting across ingest tiers, user types, and Advanced Compute metering takes real effort
- - SaaS-only with US/EU data residency; NRQL dashboards and alerts carry switching costs
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