New Relic vs Zabbix
A detailed comparison to help you choose between New Relic and Zabbix.
Quick Verdict
4.1/5
New Relic
175 reviews
3.8/5
Zabbix
395 reviews
New Relic is rated higher (4.1 vs 3.8). New Relic is a full-stack observability platform with a unique pricing model: 100GB free data ingest/month. APM, infrastructure, browser monitoring, synthetics, and logs in one platform. Zabbix is a free, open source enterprise monitoring solution for networks, servers, cloud, and applications. 2,000+ out-of-box templates. Used by millions of enterprises globally since 2001.
New Relic Full-stack observability — 100GB free per month | Zabbix Enterprise-grade infrastructure monitoring with predictive alerting | |
|---|---|---|
| Overview | ||
| Rating | 4.1 (175 reviews)✓ | 3.8 (395 reviews) |
| Pricing model | freemium | free |
| Starting price | Free tier available | Free |
| Best for | Engineering teams wanting full observability with a generous free tier and user-based pricing | Operations teams managing hybrid cloud or on-premises infrastructure who need comprehensive, customizable monitoring without per-host licensing. |
| Tags | ||
| Tags | free tierapi accessteam features | free tieropen sourceself hostable |
| Visit New Relic → | Visit Zabbix → | |
New Relic
Pros
- + 100GB free data ingest/month — very generous
- + User-based pricing model (1 user free)
- + Full-stack: APM + infra + logs
Cons
- - Data over 100GB/month expensive
- - Complexity for simple monitoring needs
Zabbix
Pros
- + Monitor unlimited hosts and metrics without per-seat licensing costs
- + Combine agent and agentless monitoring across heterogeneous environments
- + Create custom alerts with threshold logic and event correlation rules
- + Visualize infrastructure health with flexible dashboard and map views
- + Integrate with external systems via webhooks and API
Cons
- - Steep learning curve for complex configurations and custom item setup
- - Requires dedicated infrastructure and database tuning for large-scale deployments
- - Community support only in open-source version; enterprise edition needed for guaranteed SLA
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